Delivery & Order Tracking
Returns & Refunds
Placing Orders on Sezane.com
Our Locations & Services
Future in Progress
OUR CARE ADVICE
Wishlist & Alerts
Terms & Conditions
Creating a Sézane account
Creating a Sézane account is easy:
- On your PC, click the ‘Account’ button on the top right of the home page (on your smartphone, this button is in the menu).
- Enter your email address on the registration page.
- Fill in your details in the required fields and confirm.
To make the login/registration process quicker and easier, you can also choose to have your details automatically filled in via ‘Facebook Connect’, which will use information about you from your Facebook account to create your Sézane account.
In this case, please be aware that any invitations or messages we send will appear in the inbox of the email account linked to your Facebook account.
Logging in to your account
To log in to your Sézane account, click the ‘Account’ button on the top right of the home page (if you are on your smartphone, this button can be found in the menu).
Enter your email address and password, then confirm.
You can also log in via ‘Facebook Connect’.
Receiving the Sézane newsletter in your inbox
To sign up for our newsletter, all you have to do is go to the ‘My Account/My Info’ page, and select the ‘Subscribe to our invitations’ box.
If you haven’t received any of our invitations, try searching your spam/junk email folder, and adding our email address firstname.lastname@example.org to your address book/contacts list.
Unsubscribing from the Sézane newsletter
If you no longer wish to receive our newsletter, all you have to do is unselect the ‘Subscribe to our invitations’ box on the ‘My Account/My Info’ page. You can also click the unsubscribe link at the bottom of every email we send you.
Managing your shipping address
You can save your shipping address to your account, so that you don’t have to type it in every time you make an order. You can also delete saved shipping addresses.
Either action can be completed by going to the ‘My Account/My Addresses’ page.
Changing your password and personal info
To change your password, go to the ‘My Account/My Info’ page.
You can also change or delete personal information, such as your date of birth, clothes/shoe size, telephone number, etc.
Recovering your password
If you have forgotten your password, click on the ‘Account’ button in the top right of the home page, type in your email address, and click the ‘Forgot your password?’ link. You will receive an email that will assist you to reset it.
Your wishlist and alerts
See something you love? You can create a product wishlist by clicking on the little heart icon that’s on every product page. You can find your wishlist with all your chosen products on the ‘My Account/Wishlist and Alerts’ page, which you can then modify and share with your loved ones via email. Be aware that putting an item on your wishlist doesn’t reserve it.
When new collections are released, some products may go out of stock very quickly. You can set up alerts that will tell you when they become available again. To make an alert for a particular product, all you have to do is click the ‘Create an alert’ option on its product page on our website. You will receive an email a few hours before the product becomes available again in our online shop.
Just like creating a wishlist, you can modify your alerts in the ‘My Account/Wishlist and Alerts’ page.
Protecting your data
For any questions about how our site uses your personal data, please click
Deleting your account
If you wish to delete your Sézane account, please contact us at
. Please be aware that if you delete your account, details of all of your past purchases will be lost as well.